a. Purchasing: RM 1 = 1 cash point b. Writing Review: 200 cash points c. Writing review + picture: 500 cash points 100 cash points = RM1 discount of the total amount of purchase.
How could I use the points earned?+
Points can be redeemed in your next purchase at Dermaskinshop at the conversion rate of 100 Points = RM1.00
Is there a validity period for the points accumulated? +
Points issued are valid till the end of the next calendar year. For example, Points issued in June 2019 are valid till 31 Dec 2020, unless otherwise stated.
What is the minimum number of points required for redemption?+
As points are to be redeemed in denomination of 100 points (equivalent to RM1.00), a minimum point balance of 100 points is required.
Is there any requirement regarding the number of points to be used each time I want to redeem my points? +
Points have to be redeemed in denomination of 100 points, which is equivalent to RM 1.00. For example, you can redeem 1000 points to offset RM10.00 from your purchase. A maximum 35000 points can be redeemed per online transaction
Are my points reflected on the website as soon as I make a purchase?+
Point balance is updated on the website one day after transaction. As such, it is best to check your Point balance one day after transaction.
Can I convert the points accrued into cash and withdraw it from my account?+
Reward points earned are not convertable to cash for withdrawal
If my points are insufficient to offset the total value of the transaction, can I offset part of the transaction with all my points and pay the remaining amount in cash? +
Yes. You may use the maximum points (in multiples of 100 points) to offset part of the transaction as partial redemption and pay the remaining outstanding amount with credit card
How do I check my points accumulated in my account? +
You may login to DermaSkinShop My account online and check your point balance in your account summary
Is there a validity period for the reward points accumulated? +
The Reward Points issued are valid till the end of the next calendar year. For example, Points issued in July 2019 are valid till 31 Dec 2020, unless otherwise stated.
Is there a ceiling limit for the points accumulated in my account (for example, a maximum of 1000 bonus points. Will any surplus over that be deemed invalid for use)? +
No. The more bonus points you accumulate, the bigger redemption capacity you have.
Is it possible to merge the points accumulated in the two DermaSkinShop accounts owned separately by myself and another party?+
Merging and/or transfer of Reward Points from another DermaSkinShop account is not allowed.
If I offset my purchase with my points, will there be points credited to my account? +
Yes. The reward points that will be credited to your account based on the nett amount after points redemption.
If I make my purchase using DermaSkinShop e-gift card, will there be points credited to my account?+
Yes. Points will be credited to your account based on the nett amount after deduction of total voucher or gift card value.
Are there points issued when I purchase DermaSkinShop e-gift card?+
Yes.
Can I use points to buy DermaSkinShop e-gift card?+
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