What are the delivery options and charges offered by DermaSkinShop?

We offer two options -

1. Courier delivery ( 3-5 days upon parcel picked up )
- Free shipping with minimum purchase of RM180.00. We will imposed for orders less than RM180.00 as following :-

i) West Malaysia – RM8.00
ii) East Malaysia – RM16.00

2. Self collection from office (within 3-5 working days after order processing)
- You may opt for self collection from our office if you would like to receive your order sooner. An email will be sent to inform you when your order is ready for collection.

Self-Collection Address:
No. 3, Jalan 51A/225A, Zon Perindustrian PJCT,
Seksyen 51A, 46100 Petaling Jaya,
Selangor, Malaysia
Collection timing : 10 am – 12 pm & 2 pm – 5 pm (Monday to Friday except Public Holiday)

I am not at home to receive my parcel, what should I do?
Do you ship internationally?
How long does it take for my order to arrive?
I entered the wrong address, what should I do?
Can I collect my order directly from DermaSkinShop?
What should I do if my order has not arrived?
Will I get charged for a re-delivery?